Privacy Policy 

Privacy Policy — Alfred’s Connection

 

Effective Date: [Today’s Date]

 

 

1. Information We Collect

 

We may collect the following types of personal information:

 

• Name, phone number, email address

• Vehicle details and service preferences

• Communication logs (calls, SMS, forms)

 

 

2. How We Use Your Information

 

We use your information to:

 

• Schedule appointments and communicate updates

• Send promotional or follow-up messages

• Improve customer experience

• Comply with legal requirements

 

 

3. SMS Marketing & A2P Compliance

 

We use text messaging (SMS) to communicate with customers who opt in.

 

By submitting your number through our website or during a service inquiry, you agree to receive messages from Alfred’s Connection.

 

Opt-out instructions are included in every message.

You can reply STOP to unsubscribe or HELP for assistance.

 

We comply with A2P 10DLC regulations and submit all messaging campaigns for carrier registration. Your number is stored securely and never sold or shared.

 

 

4. Data Storage & Security

 

We take reasonable steps to protect your information. All customer data is stored on secure platforms with access limited to authorized personnel only.

 

 

5. Third-Party Services

 

We may use third-party platforms to send texts or emails. These platforms are contractually obligated to protect your data and are compliant with current data privacy laws.

 

 

6. Your Rights

 

You may:

 

• Request access to your data

• Ask for corrections

• Request deletion (if legally allowable)

 

 

7. Contact Us

 

If you have questions or requests related to your data or this policy, contact us at:

📧 [Add email here, e.g., support@alfredsconnection.com]

📞 (270) 651-5777